Privacy policy

Controller

Marco Luis Ruales Peñaherrera & Maria Esther Hidalgo Chango, Conjunto San Juan II, y José Yepez, Carchi, 170130 Quito, Ecuador · booking@perladelamontana.com

Booking data

When you book, we store your name, email address, stay dates, guest count and optional message to fulfil the rental contract (Art. 6 (1) b GDPR). The data is stored in a Cloudflare D1 database and deleted or anonymized no later than 3 years after your stay, unless legal retention periods require otherwise.

Payment

Payments are processed by Stripe, Inc. We never receive or store your card details. See stripe.com/privacy for details.

Hosting and logs

This site runs on Cloudflare, Inc. Technical request data such as IP address and user agent is processed to deliver the site securely (Art. 6 (1) f GDPR). We set no tracking or marketing cookies.

Google Maps

The map loads only after you click "Load map". Once loaded, Google may process your IP address. See policies.google.com/privacy.

Contact form and email

Messages from the contact form reach us by email (via Resend, Inc.) and are used only to answer your request.

Your rights

You can request access, rectification, erasure, restriction and portability of your personal data, and you can lodge a complaint with a supervisory authority. Just email us.